↓ Player Account Manager
Gain a complete, real-time view of each player with detailed access to player information, transaction history, bonus activity, and financial status. Our intuitive interface enables quick insights and efficient management, supporting responsible gambling, player support, and regulatory compliance.
↓ Master Account View
Access a unified view of each player across all your brands with our Master Account View (MAV), enhancing visibility, simplifying oversight, and enabling more informed decision-making, complementing the capabilities of our PAM solution.
↓ Light Registration
Maximise registration and first deposit, by minimising friction and drop off points by minimising the number of required fields. Users can seamlessly upgrade to a full account through guided, compliant journeys, maximising acquisition without sacrificing control.
↓ Geolocation
Ensure precise location verification and regulatory compliance with our geofencing solution. Advanced location data and IP range technology accurately confirms player position at the point of action, allowing access only within regulated territories and giving operators confidence in their jurisdictional controls.
↓ Role Based Access
Customise what each user can see and do within PAM, with our full role and permissions suite . This ensures that access to information and tools is aligned with user roles, creating secure, streamlined, and purpose-specific admin experiences.
↓ Transaction History
Track every deposit, withdrawal, win, and bonus with full financial transparency. Additionally, capture real-time player actions like stakes, spins, and individual bets for complete event visibility.
↓ Campaign Manager
Automate customer journeys, trigger real-time bonuses, emails, and notifications, and manage targeted promotions across player segments and lifecycle stages. Streamline operations, reduce admin effort, and deliver timely, relevant messages to maximize impact and ROI.
↓ Bonus Tool
Launch smart, personalised promotions with our fully configurable Bonus Tool. From free spins to deposit matches, or referral promotions, you can easily build and deploy offers tailored to player behaviour and preferences. With built-in scheduling bonuses can be timed, targeted, and delivered without manual effort.
↓ Dynamic Segmentation
Precisely target players based on behaviour, preferences, and lifecycle stage with powerful, intuitive segmentation. Automate updates, personalise journeys, and push segments via API to streamline operations and maximise impact.
↓ CRM Integration
Connect with your existing CRM or our preferred partner Xtremepush, for seamless player data syncing and personalised communication to enhance player relationships.
↓ Loyalty Program
Track player performance, reward milestones, and foster long-term loyalty through a customizable points and rewards system to drive up the lifetime value of a customer with tailored, meaningful experiences.
↓ Player Messenger
Engage players directly with timely, personalised messages across in-app, email, push, and inbox messenger.
↓ Metadata Tags
Assign metadata tags to players using our Claims module. Claims can represent player-related data, such as favourite sports teams, administrative details like the date terms and conditions were accepted or be used to display personalised content on the front end.
↓ Authentication Methods
Secure, seamless player authentication across digital and retail channels using password and PIN credentials for trusted account access.
↓ Transferable Wallets
A flexible wallet architecture supporting all operational scenarios across digital and retail, with OMNI wallets and independent transfers for a seamless player experience. Fully compliant and built for unified, brand-wide wallet solutions.
↓ RG Across Retail & Digital
Robust OMNI-channel limit and exclusion tools, applied brand-wide at the player level, ensuring consistent, player-centric protection across all touchpoints.
↓ Free Spins
Delight players with free spins that boost engagement, drive retention, and introduce new games in a fun, low-barrier way.
↓ Free to Play (DRG)
Captivate players with free daily retention games that boost engagement, drive retention, and introduce new games in a fun, low-barrier way. Integrated directly with providers, our free daily games capability simplifies administration and enhances ease of use.
↓ Tournaments
Fuel excitement with competitive, real-time events that encourage repeat play, higher session times, and stronger community engagement.
↓ Sweepstakes
Add thrill and anticipation to your offering with customizable sweepstakes that attract new users and increase brand visibility.
↓ Group Play
Transform solo gaming into a shared experience. Enable players to collaborate and boost social interaction and platform stickiness.
↓ Personalisation
Deliver targeted, data-driven experiences based on player behaviour, preferences, and activity while driving deeper engagement and loyalty
↓ Flexible Integrations
Built on a robust multi-gateway architecture, the payment suite gives you the freedom to connect with one or multiple payment providers. This ensures greater reliability, supports player payment preferences, and allows you to maintain seamless transaction flows.
↓ Finance Manager
The Finance Manager Tool gives you complete control over deposits and withdrawals in real-time. Easily approve or reject withdrawal requests, manage incoming deposits, and stay organised with smart search filters, bulk action capability, and a full transaction history – all in one streamlined module.
↓ Payment Compliance
Built to support a wide range of regulatory and compliance requirements, the platform ensures seamless, worry-free operations across jurisdictions. You can enable or disable features as required, including restricting specific payment methods, performing account holder verification, and integrating with central gambling supervision systems to enforce cross-operator deposit limits. It’s a flexible solution which can be tailored per market.
↓ Automated Operations
Streamline day-to-day operations with our powerful automation features. Set custom thresholds for automatic withdrawal approvals, trigger instant refunds for failed deposits, and maintain a detailed, market-specific audit history to handle regulator inquiries with easily.
↓ Player Account Manager
Maintain regulatory compliance and safeguard your platform against financial crime and abuse with our Player Account Management tool. By providing full visibility into players’ payment methods, betting transactions, and behavioral patterns, your team can efficiently monitor for signs of money laundering, fraud, and other high-risk activity.
↓ AML
Meet due diligence requirements with confidence through automated credit file checks and risk assessments powered by seamless integrations with leading AML service providers
↓ Fraud and Risk Monitoring
Reduce fraud and risk exposure, maintain compliance, and build a more secure and responsible gaming environment with real-time behavioural analytics and machine learning that identify at-risk players, detect suspicious activity, and support timely, data-driven interventions; powered by integrations with industry-leading tools such as Neccton and BetBuddy.
↓ KYC and Identity Verification
Streamline onboarding, meet regulatory requirements with confidence, and protect your platform through robust identity assurance, powered by our integrations with leading KYC and identity verification providers such as Equifax, Jumio, Persona, Signicat, Nuvei ID Aggregator, and GBG.
↓ Set Limits
Protect players and meet regulatory demands with confidence with our Player Account Management (PAM) tool. Customisable limits can be set at the player, operator, or regulatory level, giving you the flexibility to support harm minimisation strategies tailored to your market.
↓ Track Behaviour
PAM provides a holistic view of player activity, helping to identify behavioural patterns that may indicate risk. Combined with our Campaign Manager tool, which features a range of real-time triggers, operators are equipped to intervene effectively when players show signs of harmful gambling behaviour.
↓ Flexible Integrations
Our platform integrates with leading solutions like Neccton and BetBuddy, using real-time behavioural analytics and machine learning to identify at-risk players, detect suspicious activity, and drive timely, data-informed interventions. To further support responsible gambling, we also connect with national self-exclusion schemes such as GAMSTOP.
